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Related Articles
What codec should I use?
- To save on bandwidth, please set the primary codec to GSM on your softphone. If you have G729...
Do I get charged for disconnected, busy, invalid calls?
- Only answered calls are billed.
How many lines or channels per agent can I use?
- Up to 20 lines/channels per agent. Our starter package has a limit of 150 simultaneous calls.
What web browser do you recommend?
- Google Chrome is highly recommended
What are the recommended workstation/computer specs for my agents?
- A dual core (or higher) computer with 4 GB of RAM (or higher) and a USB headset.
