Q: I'm having one-way audio issue, what's happening?
A: one-way audio is NAT/firewall related issue. Make sure that you have UPNP enabled in your route.
- 466 Users Found This Useful
Related Articles
What are the recommended workstation/computer specs for my agents?
- A dual core (or higher) computer with 4 GB of RAM (or higher) and a USB headset.
What are the recommended softphones?
- Linux: Twinkle (http://twinklephone.com) Zoiper (http://zoiper.com)...
What codec should I use?
- To save on bandwidth, please set the primary codec to GSM on your softphone. If you have G729...
What payment methods do you accept?
- We accept Paypal, Credit Cards, and Wire Transfer. There is 5% fee on all transactions. For...
How many lines or channels per agent can I use?
- Up to 20 lines/channels per agent. Our starter package has a limit of 150 simultaneous calls.